Alexa, Siri, Cortana, and More: An Introduction to Voice Assistants

By Matthew B Hoy. Medical Reference Services Quarterly, 2018

907 citations recorded by the source corpus.

Subfields: Artificial Intelligence, Information Systems

View Paper: https://www.semanticscholar.org/paper/911c8a8ad9bdebb845176bb0d5af44879c5ef9d1

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The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Artificial Intelligence

In Information Systems

Citations in the corpus

Alexa, she's not human but… Unveiling the drivers of consumers' trust in voice‐based artificial intelligence (2021, background): “Recent developments of VAs software include the implementation of natural language processing; this allows VAs to engage in conversational ‐ based communication whereby they not only respond to initial questions but are also capable of asking follow ‐ up questions (Hoy, 2018).”
Zero-shot User Intent Detection via Capsule Neural Networks (2018, background): “With the increasing complexity and accuracy of speech recognition technology, companies are striving to deliver intelligent conversation understanding systems as people interact with software agents that run on speaker devices or smart phones via natural language interface (Hoy, 2018).”
Hey Alexa ... examine the variables influencing the use of artificial intelligent in-home voice assistants (2019, background): “3.1 Utilitarian Benefits Voice assistants have been conceptualised as offering individual’s a useful and convenient way to complete tasks such as searching for information, purchasing repeat products or looking up customer service information (Hoy, 2018).”
Internet of Things and Big Data as enablers for business digitalization strategies (2020, background): “In the service field, IoT devices such as Voice Assistant – “ software agents that run on purpose-built speaker devices or smartphones ” (Hoy, 2018, p. 82) – can be integrated into traditional services (i.e., hotel rooms, workplaces) in order to improve their planning and provision.”