The process audit.

By M. Hammer. Harvard Business Review, 2007

599 citations recorded by the source corpus.

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A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems (2010, background): “…literature on total quality management (TQM) (Garvin 1988; Samson and Terziovski 1999; Walton 1986), business process reengineering (Davenport 1993; Hammer 1996, 2007; Hammer and Champy 1993), and today’s SixSigma projects (Breyfogle 2003), all argue that process improvement is an important way to…”
What makes a useful maturity model? a framework of general design principles for maturity models and its demonstration in business process management (2011, methodology): “2008) as well as Hammer’s (2007) Process and Enterprise Maturity Model (PEMM) for our review.”
Maturity models in business process management (2012, methodology): “3: As regards the target group-oriented adoption methodology, Hammer (2007) is one of the few who gives explanations on how to use the PEMM for a prescriptive purpose of use.”
The Six Core Elements of Business Process Management (2015, background): “Hammer (2007), likewise, adopts a prescriptive approach (the “Process Audit”) defining a number of process and enterprise competencies.”