What makes a useful maturity model? a framework of general design principles for maturity models and its demonstration in business process management
By Jens Pöppelbuß, Maximilian Röglinger. European Conference on Information Systems, 2011
449 citations recorded by the source corpus.
View Paper: https://www.semanticscholar.org/paper/39ad3e71cd83974cf9a9cddae4e84075a49f356e
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Citations in the corpus
- Maturity models in business process management (2012, methodology): “Detailed information and the justification of the individual design principles can be retrieved from the original publication (Pöppelbuß and Röglinger, 2011).”