Efficiency and quality as economic dimensions of perceived value: Conceptualization, measurement, and effect on satisfaction

By Raquel Sánchez-Fernández, M. Iniesta-Bonillo. 2009

129 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/8e9b051c1baea88c285489c5829e1ddcf89e91f8

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Judy Chuan-Chuan Lin
2. Mohammed El-Adly
3. Chin-Lung Hsu

In Organizational Behavior and Human Resource Management

1. Chin-Lung Hsu
2. Loury Okoumba
3. Judy Chuan-Chuan Lin
4. Mohammed El-Adly
5. David Pooe
6. R. Chinomona
7. Chia-Chen Chen
8. Kuo-Lun Hsiao

Citations in the corpus

• The Impact of Product Quality on Perceived Value, Trust and Students’ Intention to Purchase Electronic Gadgets (2013, background): “Thus, according to Levenburg (2005) and Sanchez-Fernandez and Iniesta-Bonillo (2009), perceived value has become a new strategic imperative for retailers and marketers alike.”
• What drives purchase intention for paid mobile apps? - An expectation confirmation model with perceived value (2015, methodology): “Past research has demonstrated the validity of four sub-values of consumer perceived value (Sánchez-Fernández and Iniesta-Bonillo 2009, Turel et al. 2007, Walsh et al. 2014).”
• Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2019, background): “…value, and emotional value Eid (2015); Eid and El-Gohary (2015) Tourism Multidimensional Quality, price, emotional, social, and Islamic value Sánchez-Fernández and Iniesta-Bonillo (2009) Hospitality Multidimensional Efficiency and excellent values Chen and Hu (2010) Hospitality…”