The fluent online shopping experience

By Jill Mosteller, Naveen Donthu, Sevgin A. Eroglu. 2014

230 citations recorded by the source corpus.

Subfields: Applied Psychology, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/89c36781ee0b698b67195b748022feb5f0842d7c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Applied Psychology

1. Xiao-Liang Shen

In Marketing

1. Yongqiang Sun
2. Nan Wang
3. Yangjun Li
4. Xiao-Liang Shen

In Sociology and Political Science

1. Yongqiang Sun
2. Nan Wang
3. Yangjun Li
4. Xiao-Liang Shen

Citations in the corpus

• Channel integration quality, perceived fluency and omnichannel service usage: The moderating roles of internal and external usage experience (2018, background): “Some other studies further demonstrated that channel familiarity and uncertainty reduction would attenuate the amount of cognition effort associatedwith channel transitions, thus creating a fluent cross-channel experience [36,44].”