Credibility, authenticity and voice: dilemmas in online interviewing
270 citations recorded by the source corpus.
This article explores the methodological issues encountered when using email as a web-based interview in on-line qualitative research. By drawing on two separate research studies that used this method to explore participants’ understandings of their professional experiences and developing professional identities, the researchers consider the methodological implications in using this approach. These include issues affecting the credibility and trustworthiness of the research design of the studies, and issues around the authenticity of participants’ voices and how that was affected by power and control in the interview process. Despite these dilemmas, the article recognizes the contribution that web-based approaches can make to research by allowing researchers to hold asynchronous conversations with participants, especially when they are distant from the researcher, and to generating reflective, descriptive data. It leads us to conclude that it is worth refining our methodological framework to strengthen the trustworthiness and credibility of future research studies that use email.
Subfields: Education, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/86654abb0330cb8b6237dc629906ace4619a9532
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In Education
In Sociology and Political Science
Citations in the corpus
- CHE Principles: facilitating authentic and dialogical semi-structured interviews in educational research (2017, result): “…which the researchers would necessarily elicit the same findings in future iterations of the research projects in different contexts, both authors worked hard to maximize the authenticity, credibility and transparency (James and Busher 2006) of the results that emerged from the completed studies.”
- Online Interviewing in Psychology: Reflections on the Process (2011, background): “Internet research covers a range of methodologies from observational studies of online forums ( Denzin 1999 ; Coulson & Knibb 2007 ), to web-based surveys ( Coomber 1997 ), as well as online interviewing and online focus groups ( James & Busher 2006 , 2009 ; Fox, Morris & Rumsey 2007 ).”