Information Communication Technology Revolutionizing Tourism

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INFORMATION TECHNOLOGY APPLICATIONS IN HOSPITALITY AND TOURISM: A REVIEW OF PUBLICATIONS FROM 2005 TO 2007 (2009, methodology): “Using Meta Search Engines such as Kayak and Kelkoo, potential travelers can identify and evaluate products according to their preferences, filters and requirements (Buhalis, & O’Connor, 2005).”
The digital revolution in the travel and tourism industry (2019, background): “1 Digital revolution: industry 4.0, web 4.0, and tourism 4.0 The digital revolution phenomenon is gaining increasing attention in managerial literature and also in tourism management studies (Buhalis and O’Connor 2005; Aldebert et al. 2011).”
Why do people share their travel experiences on social media? (2020, background): “Thus, social media is becoming increasingly important for the tourism industry (Buhalis & O’Connor, 2005; Perez -Vega, Taheri, Farrington, & O’Gorman, 2018) .”
Smart hospitality—Interconnectivity and interoperability towards an ecosystem (2018, background): “More than one decade ago, Buhalis and O’Connor (2005) pointed out that technologies on ambiance and intelligence should be the focal point of technology developments in tourism.”