The influence of online reviews to online hotel booking intentions [Summary]

By Xinyuan Zhao, Liang Wang, Xiao-yu Guo, R. Law. 2015

361 citations recorded by the source corpus.

Subfields: Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/813dc5fc279ecd399b0d76c16bd0cd96e0837101

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Claudio Vitari
2. Elisabetta Raguseo
3. Raffaele Filieri
4. Ali Abdallah Alalwan

In Sociology and Political Science

1. Claudio Vitari
2. Elisabetta Raguseo
3. Raffaele Filieri
4. Ali Abdallah Alalwan
5. Hanqun Song
6. Jong-Hyeong Kim

Citations in the corpus

• Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals (2020, background): “Helpful online consumer reviews have various impacts on business performance, such as e-retailers’ sales (Ghose and Ipeirotis 2011), consumers’ purchase intentions (Filieri 2015), and travelers’ intentions to book a hotel room (L. Wang et al. 2015).”
• What moderates the influence of extremely negative ratings? The role of review and reviewer characteristics (2019, background): “particularly important for online businesses as they affect e-retailers’ sales (Ghose and Ipeirotis 2011), consumers’ purchase intentions (Filieri 2015), and travellers’ intentions to book a hotel room (Zhao et al. 2015).”