The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality
By Lujun Su, S. Swanson, Xiaohong Chen. 2016
373 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/7e9a02d46d0e16336c288d64273b8865c00c73e7
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Marketing
- Lujun Su
- S. Swanson
- Manuel Alector Ribeiro
- Xiaohong Chen
- K. Woosnam
- Patrícia Pinto
- João Albino Silva
- S. Wagner
In Organizational Behavior and Human Resource Management
- Manuel Alector Ribeiro
- S. Swanson
- K. Woosnam
- Xiaohong Chen
- Patrícia Pinto
- João Albino Silva
- Lujun Su
- S. Wagner
In Sociology and Political Science
- K. Woosnam
- Manuel Alector Ribeiro
- Patrícia Pinto
- João Albino Silva
- Lujun Su
- S. Swanson
- Xiaohong Chen
- N. I. A. Ghani
Citations in the corpus
- Perceived quality, authenticity, and price in tourists’ dining experiences: Testing competing models of satisfaction and behavioral intentions (2019, background): “Service quality directly influences satisfaction (Han and Hyun, 2017) and behavioral intentions (Ha and Jang 2010; Su et al., 2016).”
- Reputation, subjective well-being, and environmental responsibility: the role of satisfaction and identification (2018, methodology): “SWB was measured using a three-item scale by Su et al. (2016) based on the Subjective Happiness Scale (Lyubomirsky & Lepper, 1999).”
- Testing mediation roles of place attachment and tourist satisfaction on destination attractiveness and destination loyalty relationship using phantom approach (2020, background): “M. N. Muhamad Nasir et al. / Management Science Letters 10 (2020) 447 Many studies found that tourist satisfaction has a significant impact on destination loyalty (Xu & Zhang, 2016; Lin & Kuo, 2016; Su et al., 2016; Masa’deh et al., 2017).”
- Tourists’ Destination Loyalty through Emotional Solidarity with Residents: An Integrative Moderated Mediation Model (2018, background): “…tourists to revisit the destination and recommend it to potential tourists (Alegre and Cladera 2006; Chi and Qu 2008; Gursoy, Chen, and Chi 2014; Kozak 2001; Meleddu, Paci, and Pulina 2015; Petrick 2004; Prayag and Ryan 2012; Prayag et al. 2017; Su, Swanson, and Chen 2016; Um, Chon, and Ro 2006).”