Techniques for improving response rates in OM survey research

By Markham T. Frohlich. 2002

355 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/7dd6911bf5c707aacc41069349ac0d217e7eb25a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Mark A. Jacobs
2. Wantao Yu
3. Baofeng Huo
4. Xiande Zhao
5. Wm. David Salisbury
6. Harvey G. Enns
7. Barbara B. Flynn
8. Nikos Tsikriktsis

In Organizational Behavior and Human Resource Management

1. Barbara B. Flynn
2. Wm. David Salisbury
3. Baofeng Huo
4. Harvey G. Enns
5. Nikos Tsikriktsis
6. Wantao Yu
7. Xiande Zhao
8. Mark A. Jacobs

Citations in the corpus

• A review of techniques for treating missing data in OM survey research (2005, methodology): “Readers interested in techniques for improving response rates in OM survey research are referred to Frohlich (2002).”
• Sapienz: multi-objective automated testing for Android applications (2016, background): “For such a ‘cold call’ outreach activity, 58 from 175 emails is relatively high [35,47].”
• The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective (2013, methodology): “We attempted to maximize the response rate and minimize response bias in subjective data obtained from the respondents using several steps suggested by studies on survey research (e.g. Dillman, 2000; Frohlich, 2002).”
• The impact of supply chain integration on performance: A contingency and configuration approach (2010, methodology): “Follow-up telephone calls and mailings were used to improve the response rate (Frohlich, 2002) and address potential missing data issues.”