A two-stage model of e-government growth: Theories and empirical evidence for U.S. cities

By Christopher G. Reddick. Government Information Quarterly, 2004

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Understanding the evolution of e-government: The influence of systems of rules on public sector dynamics (2007, background): “…e-government has been adding more technological and organizational sophistication as a result of both institutional isomorphism (La Porte, Demchak, & Friis, 2001) and pressures from businesses, citizens, politicians, interest groups, and other stakeholders (Kuk, 2003; Reddick, 2004; Salem, 2003).”
Citizen interaction with e-government: From the streets to servers? (2005, background): “There is a limited amount of survey evidence, mostly at the local level, demonstrating that governments are indeed within these two stages of e-government adoption.(12)”
Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities (2012, background): “More recently, Reddick (2004) proposed a twostage model of local e-government growth.”
Digital government evolution: From transformation to contextualization (2015, background): “o Developing, analyzing and operating government websites: evaluation of user-centered government websites (de Jong & Lentz, 2006); implementing cataloguing and transactions stages of government websites and unequal progress among governmentto-citizen, government-to-business and government-to-govern”