Resident-tourist value co-creation: The role of residents' perceived tourism impacts and life satisfaction

By Zhibin Lin, Ye Chen, Raffaele Filieri. 2017

376 citations recorded by the source corpus.

This study aims to expand tourism value co-creation to include resident-tourist social interactions. Specifically, we aim to empirically verify the effects of residents' life satisfaction and their perceived benefits and costs of tourism development on their value co-creation with tourists. An online questionnaire survey was conducted with a sample of 380 urban residents in China. Partial Least Square structural equation modelling was adopted to analyze the data. The results show that residents' perceived economic and social-cultural benefits of tourism development have positive effects on both value co-creation and life satisfaction, while perceived costs have negative effects. Life satisfaction influences value co-creation. This study contributes to the literature by conceptualizing tourism value co-creation between tourists and residents and empirically investigating residents' participation in value co-creation in the tourism context. Moreover, we introduced broaden-and-build theory to analyze a tourism phenomenon for the first time. This study also provides important managerial implications.

Subfields: Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/7ae637affcf9df5a32c2711950f60b9931b4ac16

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Citations in the corpus

An Analysis of the Factors behind the Citizen’s Attitude of Rejection towards Tourism in a Context of Overtourism and Economic Dependence on This Activity (2018, background): “Therefore, both the public and the private sector should join forces to promote the non-economic benefits of tourism by taking into consideration both the impact that they have on the attitude of the citizens and the necessary involvement of the population for tourism development [39,40].”
The effect of resident-tourist value co-creation on residents’ well-being (2020, background): “Correspondingly, research on resident-tourist value co-creation is in its infancy (Lin et al., 2017).”
Measuring the Valence and Intensity of Residents’ Behaviors in Host–Tourist Interactions: Implications for Destination Image and Destination Competitiveness (2021, background): “Tourism can facilitate intergroup relations between residents and tourists (Lin, Chen, and Filieri 2017), and intergroup relations could be conceptualized as comprising of cognitive, affective, and behavioral components.”
The Impact of Tourism on Sustainable Development of Rural Areas: Evidence from Romania (2018, background): “Tourism also contributes to an increase of overall quality of life for residents [19,20] and supports rural sustainable development and reduction of outgoing migration [21].”
The social crisis aftermath: tourist well-being during the COVID-19 outbreak (2020, background): “While previous literature has long celebrated the significance of positive social interactions between tourists and people from the locale in building tourism sustainability (Eus ebio et al., 2018; Lin et al., 2017; Luo et al., 2015), tourist discrimination during COVID-19 casts a timely reality che”
A review of research into automation in tourism: Launching the Annals of Tourism Research Curated Collection on Artificial Intelligence and Robotics in Tourism (2020, background): “Interactions between tourists and destinations, including guest-host relationships and, at times, conflicts, have been central to tourism research (Bimonte & Punzo, 2016; Lin, Chen, & Filieri, 2017).”