Exploring relationships in information technology outsourcing: the interaction approach
By Thomas Kern, Leslie P. Willcocks. European Journal of Information Systems, 2002
412 citations recorded by the source corpus.
Subfields: Management Information Systems, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/77c35a540be570fa58fa75b5558e13434b445a78
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Management Information Systems
- Mary C. Lacity
- Shaji Khan
- H. Raghav Rao
- Jahyun Goo
- Rajiv Kishore
- Leslie P. Willcocks
- Kichan Nam
- Suzanne Rivard
In Organizational Behavior and Human Resource Management
- H. Raghav Rao
- Jahyun Goo
- Rajiv Kishore
- Mary C. Lacity
- Kichan Nam
- Bouchaib Bahli
- Suzanne Rivard
- Weiguo Fan
Citations in the corpus
- The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: An Empirical Study (2009, background): “In addition, contractually agreed communication and feedback mechanisms such as regular meetings and report exchanges may also facilitate information exchange (Kern and Willcocks 2002).”
- The information technology outsourcing risk: a transaction cost and agency theory-based perspective (2003, background): “Lastly, one of the greatest mitigation factors is the way the relationship is managed (Kern and Willcocks, 2002).”
- A review of the IT outsourcing literature: Insights for practice (2009, background): “Some of the more interesting research in this area uses interviews and case studies rather than sample surveys (e.g., Kern and Willcocks, 2002; Heiskanen et al., 2008).”