Resist, comply or workaround? An examination of different facets of user engagement with information systems

By E. Ferneley, P. Sobreperez. European Journal of Information Systems, 2006

384 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Political Science and International Relations

View Paper: https://www.semanticscholar.org/paper/6f34ef94c75995c728eb251581842f81c4728741

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In Communication

1. Steven L. Alter

In Information Systems and Management

1. Steven L. Alter

In Political Science and International Relations

1. Steven L. Alter

Citations in the corpus

• Non-Compliant Work Behaviour in Purchasing: An Exploration of Reasons Behind Maverick Buying (2009, background): “An emergency situation may call for a workaround (Ferneley and Sobreperez, 2006), such as an immediate purchase from a local supplier when the contracted supplier is not able to deliver in time.”
• Theory of Workarounds (2014, background): “A number of articles (e.g., Gasser, 1986; Koopman and Hoffman, 2003; McGann, 2004; Ferneley and Sobreperez, 2006; Halbesleben et al., 2008; Ignantiadis and Nandhakumar, 2009) have proposed classification schemes for workarounds, often in relation to specific contexts such as healthcare, bureaucracy,”