Manufacturing flexibility: Defining and analyzing relationships among competence, capability, and customer satisfaction

By Qingyu Zhang, M. Vonderembse, Jeen-Su Lim. 2003

648 citations recorded by the source corpus.

Subfields: Management Information Systems, Management of Technology and Innovation, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/6ecc379c9b1947537cc1d6929260675d27cdd03a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Karl-Heinz Leitner
2. Wantao Yu
3. Mengying Feng
4. Mark A. Jacobs
5. Roberto Chavez

In Management of Technology and Innovation

1. Karl-Heinz Leitner
2. Stefan Güldenberg

In Strategy and Management

1. Karl-Heinz Leitner
2. Wantao Yu
3. Mengying Feng
4. Mark A. Jacobs
5. Roberto Chavez
6. Stefan Güldenberg
7. Mike W. Peng

Citations in the corpus

• Data-driven supply chains, manufacturing capability and customer satisfaction (2017, background): “…responding to customer needs and distinct customer groups (e.g. Jacobs et al. 2011; Lau Antonio et al. 2007; Tracey, Lim, and Vonderembse 2005; Zhang, Vonderembse, and Lim 2002); however, there are still studies that did not produce evidence supporting the relationship between flexibility and…”
• Generic strategies and firm performance in SMEs: a longitudinal study of Austrian SMEs (2010, background): “Some authors argue that optimizing a firm’s operational efficiency and tactics suffices to improve its financial performance (e.g., Zhang et al. 2003 ).”