Servicescape moderation on personality traits, emotions, satisfaction, and behaviors

By I. Lin, Reginald Worthley. 2012

117 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/666564ac5d19106bfeb592caed31047f96774ced

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Hyoungeun Moon
2. Haejin Yoon
3. Heesup Han
4. Sunghyup Sean Hyun
5. K. Woosnam
6. Hossein Olya
7. Jinsoo Hwang
8. S. Tanford

In Organizational Behavior and Human Resource Management

1. Hyoungeun Moon
2. Haejin Yoon
3. Heesup Han
4. S. Tanford
5. Jinsoo Hwang
6. Sunghyup Sean Hyun
7. Choong‐Ki Lee
8. Jalal Rajeh Hanaysha

Citations in the corpus

• Role of Airport Physical Environments in the Satisfaction Generation Process: Mediating the Impact of Traveller Emotion (2016, background): “Many previous studies showed positive emotion as a significant antecedent of customer satisfaction in an attraction and a hotel (Lee, 2014; Lee, Lee, Choi, Yoon, & Hart, 2014; Lin & Worthley, 2012).”