Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange
By Stuart J. Barnes, Richard T. Vidgen. Industrial management & data systems, 2003
306 citations recorded by the source corpus.
Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Political Science and International Relations
View Paper: https://www.semanticscholar.org/paper/60f98581d28c02a18e8042a28cb89865bb666160
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In Information Systems and Management
In Organizational Behavior and Human Resource Management
Citations in the corpus
- User satisfaction from commercial web sites: The effect of design and use (2006, background): “WebQual is a popular index calculated on the basis of user perceptions on dimensions of usability, information quality, and service interaction quality; it has evolved via a process of iterative refinement [8–13].”