Service quality, customer satisfaction and loyalty in automobile repair services sector

By Ernest Emeka Izogo, Ike-Elechi Ogba. 2015

272 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/60067d59bb5c41e285ce150d419f435edd1d7795