The Relative Effectiveness of Active Listening in Initial Interactions

By Harry Weger, Gina Castle Bell, Elizabeth M. Minei, M.C. Robinson. 2014

199 citations recorded by the source corpus.

Subfields: Language and Linguistics, Social Psychology

View Paper: https://www.semanticscholar.org/paper/5dcc6dc01e6ed81d7d220b35c56182ded38a8dd2

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Language and Linguistics

1. Graham D. Bodie
2. Susanne M. Jones
3. Xuhui Zhou
4. Graham Neubig
5. Maarten Sap
6. Yonatan Bisk
7. Brant R. Burleson

In Social Psychology

1. Graham D. Bodie
2. Susanne M. Jones
3. Kaitlin E. Cannava
4. Andrea J. Vickery
5. Maarten Sap
6. Yonatan Bisk
7. Louis-philippe Morency
8. Brant R. Burleson

Citations in the corpus

• SOTOPIA: Interactive Evaluation for Social Intelligence in Language Agents (2023, background): “Specifically, we find that GPT-4 always rephrases the utterance back at the other agent and then answers, which is a communication skill called active listening (Harry Weger & Robinson, 2014), whereas humans typically directly answer.”
• The Role of “Active Listening” in Informal Helping Conversations: Impact on Perceptions of Listener Helpfulness, Sensitivity, and Supportiveness and Discloser Emotional Improvement (2015, background): “While paraphrasing refers to the repetition of what was said in the listener’s own words the way he or she understood it (Weger et al., 2014; Weger et al., 2010), reflecting feelings refers to statements that demonstrate an accurate detection of feelings that underlie certain statements and mirror t”