Measuring the Mediating Role of Dining Experience Attributes on Customer Satisfaction and Its Impact on Behavioral Intentions of Casual Dining Restaurant in Jakarta

By Ivyanno U. Canny. 2014

118 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5c34d72b16b5ad66ed1bdb3658e6019b1016607c

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In Marketing

1. Jalal Rajeh Hanaysha

In Organizational Behavior and Human Resource Management

1. Jalal Rajeh Hanaysha

In Sociology and Political Science

1. Jalal Rajeh Hanaysha

Citations in the corpus

• Testing the effects of food quality, price fairness, and physical environment on customer satisfaction in fast food restaurant industry (2016, methodology): “Past studies reported that food quality had direct positive effect on customer satisfaction (Canny, 2014; Namkung & Jang, 2007; Nasir et al., 2014). Susskind and Chan (2000) also found that food quality was one of the significant determinants of customers‟ evaluations toward a restaurant. Similarly,”