Understanding Customers' Satisfaction and Repurchase Intentions: An Integration of IS Success Model, Trust, and Justice

By Yu-Hui Fang, Chao-Min Chiu, Eric T. G. Wang. Internet Research, 2011

454 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5b96f027319a2e2e447c11a01ef29648fccecf29

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Chun-Ming Chang
2. Yi-Jung Lee
3. Kuo-Kuang Chu
4. Meng Hsiang Hsu
5. Marylène Gagné
6. Juan Carlos Roca
7. Chao-Min Chiu
8. Hsiu-Fen Lin

In Organizational Behavior and Human Resource Management

1. Chun-Ming Chang
2. Yi-Jung Lee
3. Kuo-Kuang Chu
4. Meng Hsiang Hsu
5. Hsiu-Fen Lin

In Sociology and Political Science

1. Chun-Ming Chang
2. Yi-Jung Lee
3. Kuo-Kuang Chu
4. Meng Hsiang Hsu
5. Marylène Gagné
6. Chao-Min Chiu
7. Juan Carlos Roca
8. Hsiu-Fen Lin

Citations in the corpus

• Determinants of repurchase intention in online group-buying: The perspectives of DeLone & McLean IS success model and trust (2014, result): “The link between trust and satisfaction has been empirically tested by previous studies (e.g., Fang et al., 2011; Lin & Wang, 2006; Shiau & Luo, 2012).”