PERFORMANCE MANAGEMENT IN THE PUBLIC SECTOR

By Guillaume Biot-Paquerot, J. Rossignol. 2006

692 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/572a32cc8efb642929c386051a91f9067127799b

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Étienne Charbonneau
2. Alexander Kroll
3. Martin Baekgaard

Citations in the corpus

• Benchmarks and Citizen Judgments of Local Government Performance: Findings from a survey experiment (2015, background): “Van Dooren et al. (2010) go on to explain that performance measurement and reporting can trigger four responses: compliance, shirking, misrepresentation and explanation.”
• Drivers of Performance Information Use: Systematic Literature Review and Directions for Future Research (2015, methodology): “…where indicators for goal achievement are defined, and performance information is collected and analyzed, and it is supposed to be used for future decision-making (see Figure 1; for further explanations, see de Lancer Julnes, Berry, Aristigueta, & Yang, 2007; Kroll, 2013; Van Dooren et al., 2010).”