Effects of Mental Model Quality on Collaborative System Performance
By Bart D. Wilkison, Arthur D. Fisk, Wendy A. Rogers. 2007
14 citations recorded by the source corpus.
Subfields: Social Psychology, Human-Computer Interaction
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In Social Psychology
In Human-Computer Interaction
Citations in the corpus
- Explanation in Human-AI Systems: A Literature Meta-Review, Synopsis of Key Ideas and Publications, and Bibliography for Explainable AI (2019, neutral): “…1987b, 1990, 1996, 1998; Moultin and Kosslyn, 2009; Phillips, Ososky, Grove, and Jentsch, 2011; Rouse and Morris, 1986; St-Cyr. and Burns, 2002; Wilkison, Fisk, and Rogers, 2007; Williams, Hollan, and Stevens, 1983; Wilson and Rutherford, 1989; Young, 2014; Zachary and Eggleston, 2002; Zhang…”
- Understanding human management of automation errors (2013, methodology): “Such a pattern has been documented in an investigation of the effect of mental model quality on task performance while using an automated navigation aid (Wilkison, Fisk, and Rogers 2007).”
- Trust in Automation (2015, background): “…about an aid’s actual reliability, it is possible to alter trust and reliance patterns (Cassidy, 2009; Koustanaï, Cavallo, Delhomme, & Mas, 2012; Masalonis, 2003), facilitate better task performance (Koustanaï et al., 2012; Wilkison, 2008), and reduce complacency (Manzey, Bahner, & Hueper, 2006).”