Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization
By R. Eller, P. Alford, Andreas Kallmuenzer, Mike Peters. 2020
733 citations recorded by the source corpus.
Abstract Small and medium-sized enterprises (SMEs) lag behind larger firms when it comes to digitalization. This has negative impacts on firm performance. Despite the economic importance of SMEs, little is known about the antecedents, consequences, and challenges of SME digitalization. We have set three objectives to address this knowledge gap. Drawing on the resource-based view, we first investigate the impact of three main SME resources on digitalization: information technology, employee skills, and digital strategy. Second, we assess the impact digitalization has on financial performance. We then investigate whether digitalization mediates the effect of resources on performance. The results of a survey of 193 SMEs demonstrate how digitalization can impact SME performance, with the three resources positively relating to digitalization. And in turn, digitalization significantly relates to performance, mediating the effect of information technology on performance. It however does not mediate the effect of digital strategy or employee skills on performance.
Subfields: Industrial and Manufacturing Engineering, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/570353ff9257ba49eb9070f13265f50d25c3bb63
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In Industrial and Manufacturing Engineering
In Strategy and Management
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Citations in the corpus
- Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model (2023, background): “organizational structure, digital culture, and digital talent (Gürdür et al., 2019; Li et al., 2022; Eller et al., 2020).”
- COVID-19 pandemic digitization lessons for sustainable development of micro-and small- enterprises (2021, background): “RBV provides a useful lens to view MSEs digitization as a capability for them to survive and also be more sustainable ( Eller et al., 2020 ).”