Beyond loyalty: customer satisfaction, loyalty, and fortitude

By Martin Fraering, Michael S. Minor. 2013

150 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/558d13b5c418e3b66b37861c7b56bace21ffe8a3