Conceptualizing total quality management in higher education
By S. Sahney, D. Banwet, S. Karunes. 2004
313 citations recorded by the source corpus.
Subfields: Management Information Systems, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/546f0c654ef4b1faa44a5abcfc156eb78cccbbe0
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In Management Information Systems
In Organizational Behavior and Human Resource Management
Citations in the corpus
- Quality Management Practice in Higher Education -- What Quality Are We Actually Enhancing? (2008, background): “Despite their support for viewing education as a system, Sahney et al. (2004) suggest that this creates further difficulty in conceptualising quality because the different component parts of the system have different requirements.”
- Establishment and application of performance measure indicators for universities (2009, background): “Sahney et al. (2004) proposed that TQM in higher education transformation systems included the inputs, process and outputs three aspects to measure university operation performance: (1) Inputs – human resources, physical resources and financial resources.”
- The effects of lecturer commitment on student perceptions of teaching quality and student satisfaction in Chinese higher education (2015, unknown): “However, Sahney, Banwet, and Karunes (2004) explain education quality as the constructive alignment of education output to planned goals, specifications and requirements.”