Memory, knowledge, and the answering of questions.

By D. Norman. 1972

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. J. Krosnick
2. Marvin Minsky
3. John T. Stasko
4. D. Norman
5. J. Pierce
6. Colin M. Potts
7. C. Shaw
8. Andrew Barto

Citations in the corpus

• Design of Everyday Things (1988, background): “46 Doorknob: The question “In the house you lived in three houses ago, as you entered the front door, was the doorknob on the left or right?” comes from my paper “Memory, Knowledge, and the Answering of Questions” (Norman, 1973).”
• A framework for representing knowledge (1974, background): “…in the proposal of Papert and myself (1972) to sub-structure knowledge into "micro-worlds"; another form in the "Problem-spaces" of Newell and Simon (1972); and yet another in new, large structures that theorists like Schank (1974), Abelson (1974), and Norman (1972) assign to linguistic objects.”
• The Causes of No-Opinion Responses to Attitude Measures in Surveys: They Are Rarely What They Appear to Be (2002, background): “Specifically, Norman (1973) proposed a two-step model that seems to account for observed data quite well.”