The use of a modified importance-performance framework to examine visitor satisfaction with attributes of outdoor recreation settings
By M. Tarrant, Erin F Smith. 2002
122 citations recorded by the source corpus.
Subfields: Economics and Econometrics, Social Psychology, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/4d2b9f234f066f0b6a36efd0481cc60b79984a38
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In Economics and Econometrics
In Social Psychology
In Sociology and Political Science
Citations in the corpus
- Importance-performance analysis: A valid management tool? (2015, background): “Some attributes fall in close proximity to the thresholds, making it difficult to interpret such outcomes with a desired level of confidence (Bacon, 2003; Tarrant & Smith, 2002).”
- The Measurement of Service Quality in the Tour Operating Sector: A Methodological Comparison (2004, background): “Some researchers have argued that the traditional IPA framework does not distinguish attributes falling within the same quadrant; therefore, a measure of standard error should be included (Evans and Chon 1990; Tarrant and Smith 2002).”