Case handling: a new paradigm for business process support

By Wil M.P. van der Aalst, Mathias Weske, Dolf Grünbauer. Data & Knowledge Engineering, 2005

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A Declarative Approach for Flexible Business Processes Management (2006, background): “The case-handling paradigm is usually considered as ‘a more flexible approach’ [5] because users work with whole cases and can modify to some extent the predefined process model.”
Declarative workflows: Balancing between flexibility and support (2009, background): “These problems have been described and addressed extensively in literature [8, 10, 22, 35, 38, 40, 42, 48].”
Change patterns and change support features - Enhancing flexibility in process-aware information systems (2008, background): “For example, FLOWer supports dynamic changes of role assignments and allows process engineers to dynamically add or delete forms [14].”
Process Flexibility: A Survey of Contemporary Approaches (2008, neutral): “0) [3] and Declare (version 1.”
Enabling Flexibility in Process-Aware Information Systems (2012, methodology): “4) emphasize the routing between atomic activities, the case handling paradigm focuses on the case itself [24, 233, 336]; i.”