Nurse Burnout and Patient Satisfaction

By Doris C. Vahey, Linda Aiken, Douglas Sloane, S. Clarke, Delfino Vargas. Medical Care, 2004

1,105 citations recorded by the source corpus.

Subfields: General Health Professions, Research and Theory

View Paper: https://www.semanticscholar.org/paper/496ea0c260ede278fe34cd9055d3215f0045c342

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In General Health Professions

In Research and Theory

Citations in the corpus

Nurse Burnout and Quality of Care: Cross-National Investigation in Six Countries (2010, background): “Although some investigators have demonstrated an association between nurse burnout and lower patient satisfaction (Leiter et al., 1998; Vahey et al., 2004), this association has not been shown with other quality of care indicators, nor have the potential mechanisms that may be involved been probed.”
EMOTIONAL EXHAUSTION AND TURNOVER INTENTION IN HUMAN SERVICE OCCUPATIONS: THE PROTECTIVE ROLE OF COWORKER SUPPORT (2007, background): “Of particular importance for clients is the finding that burnout can be ‘‘contagious’’ among staff, and unit-level burnout among counselors and nurses has been associated with lower client satisfaction with services received (Garman et al. 2002; Vahey et al. 2004).”
Burnout in nursing: a theoretical review (2020, background): “concluded that higher Emotional Exhaustion and low Personal Accomplishment levels were associated with patient dissatisfaction [93], and Van Bogaert et al.”
Nurse staffing, burnout, and health care-associated infection. (2012, neutral): “29,30 Maslach’s theory posits that a key component of burnout in health care professionals is emotional exhaustion, which is associated with emotional and cognitive detachment from work as a way to cope with work demands.”
Burnout Among Health Care Professionals: A Call to Explore and Address This Underrecognized Threat to Safe, High-Quality Care (2017, background): “Additional studies have reported an inverse relationship between nurse job satisfaction and emotional exhaustion and patient satisfaction ratings across a variety of domains [11,25,26].”
Early predictors of job burnout and engagement. (2008, background): “However, some studies have found that nurses experiencing higher levels of burnout were judged independently by their patients to be providing a lower level of patient care (Leiter, Harvie, & Frizzell, 1998; Vahey, Aiken, Sloane, Clarke, & Vargas, 2004 ), while another study of police officers foun”