How anthropomorphism affects empathy toward robots

By Laurel Dawn Riek, Tal-Chen Rabinowitch, Bhismadev Chakrabarti, Peter Robinson. IEEE/ACM International Conference on Human-Robot Interaction, 2009

311 citations recorded by the source corpus.

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From ‘automation’ to ‘autonomy’: the importance of trust repair in human–machine interaction (2018, background): “…responsibility for the costly act (Kim et al. 2004, 2006) Empathise machine expresses empathy for the occurrence of the costly act (Breazeal 2003; riek et al. 2009) Emotionally regulate machine identifies negative trigger and adds normative statement to stay positive (Jung, martelaro, and Hinds…”
Anthropomorphism: Opportunities and Challenges in Human–Robot Interaction (2014, background): “This could be related to higher empathy expressed towards anthropomorphic robots, as their appearance and behaviour can facilitate the process of relating to them [119].”
Anthropomorphism and Human Likeness in the Design of Robots and Human-Robot Interaction (2012, background): “People responded more positively to an artifact that displayed humanlike behavioral characteristics (emotions, facial expression) in contrast to a purely functional design [3] [15] [16] [17].”