Dynamics of performance measurement systems

By Umit Sezer Bititci, A. Carrie, T. Turner, P. Suwignjo. Advances in Production Management Systems, 2000

566 citations recorded by the source corpus.

The paper starts with describing the background to the work and goes on to develops a model for integrated and dynamic performance measurement systems. It identifies that current knowledge and techniques are sufficiently mature enough to create dynamic performance measurement systems in practice and illustrates this through a case study. The paper ends with a series of conclusions and lessons as well as highlighting further research and development needs.

Subfields: Management Information Systems, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/4357a26219deaed0efc3414f625ff1420aa39f32

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In Management Information Systems

In Management Science and Operations Research

Citations in the corpus

Performance measurement and management: a literature review and a research agenda (2010, methodology): “Performance measurement and management: a literature review and a research agenda Paolo Taticchi, Flavio Tonelli and Luca Cagnazzo”
Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs (2007, methodology): “The unit of analysis was a PMS defined as a balanced and dynamic system that supports the decision-making process by gathering, elaborating and analyzing information ( Bititci et al. , 2000”
A framework of the factors affecting the evolution of performance measurement systems (2002, background): “Bititci et al. (2000) go on to posit that a dynamic performance measurement system should have: an external monitoring system, which continuously monitors developments and changes in the external environment; an internal monitoring system, which continuously monitors developments and changes in the…”
Incentives and their dynamics in public sector performance management systems (2010, background): “Courty and Marschke (2003b, 2007b) adapt the standard principal-agent model to show how organizations manage performance measures when gaming is revealed over time.”
A review of performance measurement: Towards performance management (2005, methodology): “7 Graphs should be the primary method of reporting performance data [19] 8 Data should be available for constant review [19] 9 Performance should be reported daily or weekly [19] 10 Suppliers should be evaluated upon quality and delivery performance [19] 11 Emphasis is upon evolving, dynamic, contin”