Exploring passenger anxiety associated with train travel

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Crowding in public transport: Who cares and why? (2017, background): “It is associated with increased anxiety (Cheng, 2010) and stress (Mahudin et al., 2011), especially if it implies proximity to other passengers (Evans and Wener, 2007) or propensity to arrive late for work (Mahudin et al., 2011).”
Crowding in public transport systems: Effects on users, operation and implications for the estimation of demand (2013, methodology): “…of passengers’ density, including perceptions of risk to personal safety and security (Cox et al., 2006; Katz and Rahman, 2010), increased anxiety (Cheng, 2010), stress and feeling of exhaustion (Lundberg, 1976; Mohd Mahudin et al., 2011, 2012), a feeling of invasion of privacy (Wardman and…”
The Benefits of Forced Experimentation: Striking Evidence from the London Underground Network (2017, unknown): “Gains may include the discovery of a line that is less crowded, while losses include the physical comfort, crowding and the inconvenience and anxiety that may be generated by uncertainty and searching for the correct train, platform, or transfer (Cheng, 2010).”