Searching for Safety Online: Managing "Trolling" in a Feminist Forum

By Susan C. Herring, Kirk Job-Sluder, Sasha A. Barab, R. Scheckler. 2002

485 citations recorded by the source corpus.

Subfields: Artificial Intelligence, Communication, Gender Studies, AI Ethics, Fairness & Society, Human-Computer Interaction, Social Sciences & Humanities

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Citations in the corpus

Build it Break it Fix it for Dialogue Safety: Robustness from Adversarial Human Attack (2019, background): “Such behavior includes, but is not limited to, trolling in public discussion forums (Herring et al., 2002) and via social media (Silva et al., 2016; Davidson et al., 2017), employing hate speech that expresses prejudice against a particular group, or offensive language specifically targeting an…”
Antisocial Behavior in Online Discussion Communities (2015, background): “…to be effective at luring other users into potentially fruitless discussions, supporting claims in previous literature about troll-like behavior (Herring et al. 2011): the average number of replies a FBU gets is signiﬁcantly higher than that of a regular user ( t >2.6, p <0.01, d >0.16, Figure…”
Designing for Virtual Communities in the Service of Learning: Computer-Mediated Discourse Analysis (2004, unknown): “Moreover, discussions in the "classroom" portion of the ILF site are organized around videos of teachers using inquiry methods in their classrooms, with one discussion forum attached to each video (Herring et al., 2002).”
Hunting for Troll Comments in News Community Forums (2016, background): “There are also studies on general troll behavior (Herring et al., 2002; Buckels et al., 2014).”
Performing Gender on YouTube (2014, background): “…in the YouTube environment supports research describing harsh responses to women in online venues (Barak 2005; Biber et al. 2002; Citron 2009; Herring et al. 2002; Ratliff 2007) and offers one YouTube performer’s approach to sharing her own voice within this environment; the success of her…”
Sentiment analysis in multiple languages: Feature selection for opinion classification in Web forums (2008, background): “The occurrence of messages with opposing sentiments is attributable to the presence of agitators (also referred to as trolls) and debaters in these forums [Donath et al. 1999; Herring et al. 2002; Viegas and Smith 2004].”
Trolling in asynchronous computer-mediated communication: From user discussions to academic definitions (2010, background): “There is surprisingly little academic research that bridges the gap between impoliteness on the one hand, and CMC on the other (see, however, Herring et al. 2002; Graham 2007, 2008; Shin 2008).”
A Case for Using Online Discussion Forums in Critical Psychological Research (2015, methodology): “While previous research has documented instances of online trolling or flaming (as defined by the researcher, e.g., Herring et al. 2002), I would argue that a discursive psychological approach can provide a more sophisticated understanding of anti-social online behaviour by examining what…”
The landscape of impoliteness research (2015, unknown): “Another phenomenon which has gained some scholarly attention is trolling (e.g., Herring et al. 2002; Hardaker 2010).”
Female Gamers’ Experience of Online Harassment and Social Support in Online Gaming: A Qualitative Study (2018, unknown): “However, many females have reported the experience of receiving disproportionate attention in online interactions, particularly of a sexual nature, in comparison to males (Herring et al. 2002).”
A Just and Comprehensive Strategy for Using NLP to Address Online Abuse (2019, background): “Recent surveys indicate that abuse happens much more frequently than many people suspect (40% of Internet users report being the subject of online abuse at some point), and members of underrepresented groups are targeted even more often (Herring et al., 2002; Drake, 2014; Anti-Defamation League, 201”
Beyond vandalism: Wikipedia trolls (2010, methodology): “However, our study, that emphasizes that trolls’ behaviours are repetitive, is an extension beyond Herring et al.’s study [5].”