Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking
By Tommi Laukkanen. 2016
657 citations recorded by the source corpus.
Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/3ab75c135778dca441870372e74fc0ededa2ed58
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Information Systems and Management
- Ali Abdallah Alalwan
- Nripendra P. Rana
- Yogesh Kumar Dwivedi
- Kuttimani Tamilmani
- Abdullah Mohammed Baabdullah
- Shalini Talwar
- Puneet Kaur
- Manish Talwar
In Organizational Behavior and Human Resource Management
- Nripendra P. Rana
- Ali Abdallah Alalwan
- Yogesh Kumar Dwivedi
- Kuttimani Tamilmani
- Abdullah Mohammed Baabdullah
- Amandeep Dhir
- Shalini Talwar
- Puneet Kaur
In Sociology and Political Science
- Ali Abdallah Alalwan
- Nripendra P. Rana
- Yogesh Kumar Dwivedi
- Kuttimani Tamilmani
- Shalini Talwar
- Amandeep Dhir
- Puneet Kaur
- Abdullah Mohammed Baabdullah
Citations in the corpus
- Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust (2018, background): “…and services provided by mobile phones (i.e. mobile inter et, mobile payment, mobile social media, mobile government, mobile commerce, mobile shopping, and mobile learning) (Alalwan et al., 2016; Gerpott and Meinert, 2016; Laukkanen, 2016; Rana et al., 2016; Shareef et al., 2018; Xu et al., 2017).”
- Consumers’ Resistance to Digital Innovations: A Systematic Review and Framework Development (2020, background): “In comparison, impersonal ommunication through mass media can be used effectively in dereasing the value barrier (e.g. Laukkanen and Kiviniemi, 2010 ; aukkanen et al., 2009 ).”
- Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020, neutral): “Prior literature has confirmed that demographic variables significantly predict mobile-and internet-banking adoption decisions (Laukkanen, 2016); (b) future studies could try to capture the impact of cultural differences on initial trust in m-payments.”
- Psychological factors influencing technology adoption: A case study from the oil and gas industry (2021, background): “Perceptions of risk, social norms, image, and attitudes have also been found to influence rejection decisions (e.g., internet and mobile banking; Laukkanen, 2016).”
- Behavioral reasoning perspectives to brand love toward natural products: Moderating role of environmental concern and household size (2021, background): “A three-item scale measured reasons for consuming natural products (Steptoe et al., 1995), with another four items (adapted from Laukkanen, 2016) quantifying reasons against consuming them.”