The Handbook of Innovation and Services

153 citations recorded by the source corpus.

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Innovativeness and business performances in tourism SMEs. (2015, background): “The ‘‘assimilation, differentiation, inversion, and integration’’ (Gallouj, 2010) or ‘‘assimilation– demarcation–integration’’ discussion (Gallouj & Savona, 2009) categorizes literature on innovation in services (Gallouj & Djellal, 2010).”
Two decades of research on innovation in services: which place for public services? (2013, background): “The purpose of this paper is not to provide a new review of the literature on innovation in services (for a recent review see Droege et al., 2009; Gallouj and Djellal, 2010).”
The evolution of service innovation research: a critical review and synthesis (2014, background): “As traditional boundaries between sectors fall and service innovation occurs in manufacturing (Barcet, 2010; Bryson, 2010; Gallouj & Djellal, 2010a), it may play a more and more vital role in developing and maintaining firm performance and competitiveness across industry sectors.”