Learning during the new financial service innovation process: Antecedents and performance effects

By V. Blazevic, Annouk Lievens. 2004

215 citations recorded by the source corpus.

Subfields: Communication, Management Science and Operations Research, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/3751737e52e06e7d4b3c0f4cb5d4789c2048eb49

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. S. Osborne

In Management Science and Operations Research

1. S. Osborne

In Strategy and Management

1. S. Osborne
2. Sergios Dimitriadis

Citations in the corpus

• Delivering Public Services: Time for a new theory? (2010, background): “This literature emphasizes fundamental change in service delivery processes, rather than simply the creation or redesign of a product (for example, Gallouj 2002; Tether 2003; Blazevic and Lievens 2004; Magnusson et al. 2003).”
• Managing the new service development process: towards a systemic model (2005, background): “This learning during the NSD process contributed positively to the competitiveness of the firm (Lievens and Monaert, 2000a, b; Blazevic and Lievens, 2004).”