Getting to the heart of the emotional labour process: a reply to Brook

By Sharon Bolton. 2009

95 citations recorded by the source corpus.

Subfields: General Health Professions, Public Administration, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/24a0600934ea8deb01507870e5c5024ea0449698

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In General Health Professions

1. Knut Laaser
2. Sharon Bolton
3. N. Bandelj

In Public Administration

1. Knut Laaser
2. Sharon Bolton
3. N. Bandelj

In Sociology and Political Science

1. Knut Laaser
2. Sharon Bolton
3. N. Bandelj

Citations in the corpus

• Work, employment and society through the lens of moral economy (2013, background): “For example, insights into the emotional labour process highlight the commodification of emotion and also the spaces for gift-giving outside of the labour process (Bolton, 2009; Bolton and Boyd, 2003; Jenkins et al., 2010).”