Managing product returns for competitive advantage

By James H. Stock, T. Speh, H. Shear. 2006

178 citations recorded by the source corpus.

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"Bricks and Clicks": The Impact of Product Returns on the Strategies of Multichannel Retailers (2011, background): “It is estimated, for example, that selling to a third-party liquidator only recoups 10%–20% of the returned product’s original value (Stock et al. 2006).”
Trends and Future Directions in Sustainable Development (2018, background): “Stock et al. (2006) is the core node of research on reverse logistics and waste management involving managing product return for competitive advantage.”