The relationship between service quality and customer satisfaction: the example of CJCU library

By I. Wang, Chich-Jen Shieh. 2006

181 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/211d68d93c4f4748cf0d8e50b6af13e16d0ef01d