A study of patient clues and physician responses in primary care and surgical settings.

By W. Levinson, R. Gorawara-Bhat, J. Lamb. 2000

694 citations recorded by the source corpus.

Subfields: General Health Professions, Psychiatry and Mental health, Social Psychology, Natural Language Processing

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In General Health Professions

In Psychiatry and Mental health

In Social Psychology

In Natural Language Processing

Citations in the corpus

Open-Domain Conversational Agents: Current Progress, Open Problems, and Future Directions (2020, background): “…Compassion Interactions with others are received more positively and have better outcomes when they include some level of empathy (Wentzel, 1997; Levinson, Gorawara-Bhat, and Lamb, 2000; Bickmore and Cassell, 2001; Kim, Kaplowitz, and Johnston, 2004; Fraser, Papaioan- nou, and Lemon, 2018),…”
Towards Empathetic Open-domain Conversation Models: A New Benchmark and Dataset (2018, background): “But researchers analyzing goal-directed conversations have also observed the frequent intrusion of ordinary conversation in those interactions as well, either as a “warm-up” introduction or as a de-tour (Levinson et al., 2000; Heritage, 2005).”
Patient empowerment: reflections on the challenge of fostering the adoption of a new paradigm. (2005, background): “’’ Thus, it is critical to demonstrate through research that patient-centered, relationship-oriented, collaborative care can improve outcomes without significantly extending the time required for patient visits [45].”
How does communication heal? Pathways linking clinician-patient communication to health outcomes. (2009, background): “Success in helping patients manage negative emotions is often difficult because clinicians are not particularly good judges of the emotions patients are experiencing [61,62,67,68], patients often try to hide or mask their distress, and some patients think the discussion of negative feelings fall out”
Relationship-centered care (2006, background): “tients, because empathy has the potential to help patients experience and express their emotions,(12,13) to help the clinician understand and serve the patient’s needs,(14) and to improve patients’ experience of care.(15,16) Affect and emotion have been understudied in the medical encounter; however”