Tourist satisfaction a cognitive-affective model

By I. Rodríguez del Bosque, Héctor San Martín. 2008

966 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/1fe6ea62a3dffb4c3c953ed974dd8bd30bccb2df

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Citations in the corpus

Islamic tourism: an empirical examination of travel motivation and satisfaction in Malaysia (2017, methodology): “The impact of religion on behaviour and purchasing decisions has been discussed in previous studies (Delener, 1990; Essoo & Dibb, 2004; Hirschman, 1981).”
Natural soundscapes and tourist loyalty to nature-based tourism destinations: the mediating effect of tourist satisfaction (2018, background): “Martin & Del Bosque (2008) I feel pleased when hearing the natural sounds.”
Destination image and tourist loyalty: A meta-analysis (2014, background): “Bosque and Martín (2008); 20.”
Urban air pollution in China: destination image and risk perceptions (2017, neutral): “These beliefs are typically formed by processing and integrating information from various sources over time (Crompton, 1979; del Bosque & Martin, 2008).”
The Relationships among Tourist Novelty, Familiarity, Satisfaction, and Destination Loyalty: Beyond the Novelty-familiarity Continuum (2012, background): “Likewise, a number of empirical works revealed that satisfaction has a positive influence on destination loyalty (Bosque & Martin, 2008; Chi & Qu, 2008; Prayag & Ryan, 2012; Yoon & Uysal, 2005).”
Testing the dimensionality of place attachment and its relationships with place satisfaction and pro-environmental behaviours: A structural equation modelling approach (2013, background): “Satisfaction is perceived to be a key to the success of many organizations (Bosque & Martin, 2008).”
Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend (2010, background): “Emotions evoked during the consumption experience influence satisfaction judgements (e.g., del Bosque and Martin 2008), perceived service quality (e.g., Jiang and Wang 2006), and behavioral intentions (e.g., Bigné, Mattila, and Andreu 2008).”