Social Media Analytics and Intelligence
By D. Zeng, Hsinchun Chen, Robert F. Lusch, Shu-Hsing Li. IEEE Intelligent Systems, 2010
533 citations recorded by the source corpus.
Subfields: Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/1d5d6ddf077819f6cc721af861455e9fd14aa391
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Sociology and Political Science
- Stefan Stieglitz
- Axel Bruns
- Christoph Neuberger
- Linh Dang-Xuan
- Suprateek Sarker
- Ahmed Ali Abbasi
- Roger H. L. Chiang
- José Ramón Saura
Citations in the corpus
- Big Data Analytics: A Literature Review Paper (2014, unknown): “Furthermore, social media analytics facilitates understanding the reactions and conversations between people in online communities, as well as extracting useful patterns and intelligence from their interactions, in addition to what they share on social media websites [24].”
- Social media analytics - Challenges in topic discovery, data collection, and data preparation (2018, methodology): “It is de fi ned as “ an emerging interdisciplinary research fi eld that aims on combining, extending, and adapting methods for analysis of social media data ” (Zeng, Chen, Lusch, & Li, 2010).”
- Social Media Analytics (2014, background): “…social science and business researchers are using social media as a sensor network and a laboratory for natural experimentation, providing valuable indicators and helping to test hypotheses about social interactions as well as their economic, political, and societal implications (Zeng et al. 2010).”
- Big Data Research in Information Systems: Toward an Inclusive Research Agenda (2016, background): “…move towards the “social-ecosystem” encompassing the use of social media for various employees and customer-oriented activities, we can ask how firms can leverage social media for internal communication and collaboration, external engagement, and listening/ideation (Zeng, Chen, & Lusch, 2010).”
- Social media and political communication: a social media analytics framework (2012, background): “According to Zeng et al. (2010), ‘‘social media analytics is concerned with developing and evaluating informatics tools and frameworks to collect, monitor, analyze, summarize, and visualize social media data, usually driven by specific requirements from a target application.’’”