Emotion in Human-Computer Interaction

By Christian Peter, Bodo Urban. Expanding the Frontiers of Visual Analytics and Visualization, 2012

347 citations recorded by the source corpus.

Subfields: Experimental and Cognitive Psychology, Social Psychology

View Paper: https://www.semanticscholar.org/paper/1c74835002e7d5e689826a67c551147e941052d1

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Experimental and Cognitive Psychology

1. Leonardo Pepino
2. Luciana Ferrer
3. Jeongmi Kim
4. Daniel R. Fesenmaier
5. Pablo Ernesto Riera

In Social Psychology

1. Tibert Verhagen
2. Jeongmi Kim
3. Daniel R. Fesenmaier
4. Willemijn M. van Dolen

Citations in the corpus

• Measuring Emotions in Real Time (2015, background): “Thus, emotions have affective, cognitive, physiological, and behavioral outcomes (Brave and Nass 2002; Kleinginna and Kleinginna 1981).”
• Emotion Recognition from Speech Using Wav2vec 2.0 Embeddings (2021, background): “Interfaces that ignore a user’s emotional state or fail to manifest the appropriate emotion can dramatically impede performance and risks being perceived as cold, socially inept, untrustworthy, and incompetent [1].”
• Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters (2014, background): “Also, customers reporting to have a better mood through mimicking the agent’s positive emotional display, are likely to experience more personal, sociable, and sensitive human contact in the service encounter (Brave & Nass, 2002).”