A vision for technology-mediated support for public participation & assistance in mass emergencies & disasters
By Leysia Palen, K. Anderson, Gloria Mark, James H. Martin, D. Sicker, Martha Palmer, Dirk Grunwald. 2010
354 citations recorded by the source corpus.
We present a vision of the future of emergency management that better supports inclusion of activities and information from members of the public during disasters and mass emergency events. Such a vision relies on integration of multiple subfields of computer science, and a commitment to an understanding of the domain of application. It supports the hopes of a grid/cyberinfrastructure-enabled future that makes use of social software. However, in contrast to how emergency management is often understood, it aims to push beyond the idea of monitoring on-line activity, and instead focuses on an understudied but critical aspect of mass emergency response---the needs and roles of members of the public. By viewing the citizenry as a powerful, self-organizing, and collectively intelligent force, information and communication technology can play a transformational role in crisis. Critical topics for research and development include an understanding of the quantity and quality of information (and its continuous change) produced through computer-mediated communication during emergencies; mechanisms for ensuring trustworthiness and security of information; mechanisms for aligning informal and formal sources of information; and new applications of information extraction techniques.
Subfields: Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/1ab1a157056fadd1463f7b45feaf4c2b73944fff
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In Sociology and Political Science
Citations in the corpus
- The limits of crisis data: analytical and ethical challenges of using social and mobile data to understand disasters (2015, methodology): “For example, one research program at the University of Colorado is motivated by the idea of empowering local people who tend to be the first ‘‘first responders’’ in disaster situations (e.g. Palen et al. 2010, 2007).”
- Twitter earthquake detection: earthquake monitoring in a social world (2012, methodology): “Such computerized language interpretation is pursued by [e.g., Sakaki et al. 2010 and Palen et al. 2010b].”
- Community Intelligence and Social Media Services: A Rumor Theoretic Analysis of Tweets During Social Crises (2013, background): “Social media services and consumer computing devices are rapidly changing the way we are creating, distributing, and sharing emergency information during social crises (Palen et al. 2010; Palen et al. 2009; Shklovski et al. 2010; Shklovski et al. 2008; Starbird and Palen 2010).”
- Rumors, False Flags, and Digital Vigilantes: Misinformation on Twitter after the 2013 Boston Marathon Bombing (2014, background): “…field of crisis informatics have identified different public uses of social media during crises: to share information (e.g. Palen & Liu, 2007; Palen et al., 2010; Qu et al., 2011), to participate in collaborative sense-making (Heverin & Zach, 2012), and to contribute to response efforts…”