Reflexive Standardization: Side Effects and Complexity in Standard Making

By Ole Hanseth, Edoardo Jacucci, M. Grisot, M. Aanestad. MIS Q., 2006

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The Next Generation of Research on IS Use: A Theoretical Framework of Delegation to and from Agentic IS Artifacts (2021, background): “To develop the basis for the framework, we first drew from multiple literatures of agent-based interactions including (Table 3): IS use research (Burton-Jones et al. 2020), IS scholarship on ANT (Braa et al. 2004; Chiasson and Davidson 2005; Hanseth et al. 2006; Lamb and Kling 2003; Scott and Wagner”
Introduction: An Agenda for Infrastructure Studies (2009, unknown): “…contradictions and tensions surrounding the emergence and growth of infrastructures — with the associated risk of undesired unplanned side-effects (Hanseth, Jacucci, Grisot, and Aanestad, 2006) —and then go on to focus on the emergent strategies by which the involved actors seek some practicable…”