Investigating the effects of self-efficacy on foodservice industry employees’ career commitment

By Han-Jen Niu. 2010

127 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/197438e4083c0bce78e44b6a7b597172ff5276a7

Citations in the corpus

• Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support (2020, unknown): “…service quality is closely related to employee performance (Lundberg et al., 2009) and that the efficiency of customer service is evaluated through customer feedback (Niu, 2010), the scale items used to measure the quality of service performance were developed and operationalized by the Author.”