Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Indu

By Riyad Eid. 2015

278 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/19705b1dfebf6db59e5544032ca4a0e20aee7faf

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Mohammed El-Adly
2. Hatem El-Gohary
3. Riyad Eid

In Organizational Behavior and Human Resource Management

1. Hatem El-Gohary
2. Mohammed El-Adly
3. Riyad Eid

In Sociology and Political Science

1. Mohammed El-Adly
2. Hatem El-Gohary
3. Riyad Eid

Citations in the corpus

• Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2019, background): “Studying customer perceived value as a unidimensional construct that focuses only on cost, price, or money is, however, a very narrow and simplistic method, which ignores other important aspects that enrich the usefulness of the construct (Sweeney and Soutar, 2001; El-Adly and Eid, 2015).”
• The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction (2015, methodology): “The close relationship between tourism and religion has been extensively addressed in the tourism literature (Battour, Ismail, & Battor, 2011; Eid, 2013; El-Gohary & Eid, 2014; Henderson, 2011; Jafari & Scott, 2014).”