Emotional Labor Predicts Service Performance Depending on Activation and Inhibition Regulatory Fit

By Nai‐Wen Chi, Alicia A. Grandey. 2019

96 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/1691c2b2eda96c2776fe219e2efbc68b20b6d9fb