Incorporating service quality into consumer mall shopping decision making: a comparison between English and French Canadian consumers

By Michel Laroche, Lefa Teng, Richard Michon, J. Chébat. 2005

114 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/1644219a6297d8dfa78b021b8b42b10d68f25c14

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. I. Bakker
2. Jan Boon
3. Peter Vink
4. T. Voordt

In Organizational Behavior and Human Resource Management

1. I. Bakker
2. Jan Boon
3. Peter Vink
4. T. Voordt

Citations in the corpus

• Pleasure, Arousal, Dominance: Mehrabian and Russell revisited (2014, background): “…sciences (Bradley et al. 1992; Bonnet et al. 1995; Costa et al. 2010; Walter et al. 2011), marketing research (Menon and Kahn 2002; Laroche et al. 2005; Wu et al. 2008; Lin 2010; Ha and Lennon 2010; Penz and Hogg 2011), computer systems (Colomo-Palacios et al. 2011) and…”